Aspen Energy

Privacy Policy

Our Commitment To Privacy

Aspen Energy is dedicated to protecting your privacy while providing you with the highest level of service. As technology continually transforms the manner in which information is collected and distributed, we want you to know that we have implemented fundamental procedures and practices designed to safeguard the privacy and security of information about you and your business.

  • We employ safeguards to protect information about our clients and to prevent fraud.
  • We do not provide information about clients to other companies for their own marketing purposes.
  • For your protection, we do not sell or share your personal information.

The Information We Collect

This notice applies to all information collected or submitted on the Aspen Energy website.  On various pages you have the option to request information.  The types of personal information collected, but not limited to, on these pages are:

  • Name
  • Address
  • Email Address
  • Phone Number

“Non-public personal information” is information about you that we obtain in connection with providing a product or service. We may collect non-public personal information about you from information that you provide to us - information about your services with your affiliates, others or information collected during the course of providing a service or product.

How We Use Information

We use the information you provide about yourself and your business.  We do not share this information with outside parties except to the extent necessary.  With limited exceptions, we do not provide client information to companies or others outside of Aspen. You do not have to worry about requesting this confidentiality; confidentiality is our standard practice. 
In order to serve your needs, we may provide all of the information we gather to:

  • Comply with a legally permitted inquiry by a government agency or regulator.
  • Others as permitted or required by law (such as to protect against fraud or in response to a subpoena).

Our Commitment To Data Security

Protecting your information is an essential part of our service to you. To prevent unauthorized access, maintain data accuracy, and ensure the use of correct information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online and in person. This is not limited to:

  • We train our employees to protect customer information
  • We continually enhance our security tools and processes.

Information Access Restriction

We restrict to non-public information about you to only those employees that need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information.

Disclosure of Security Breaches

In the unfortunate event that there is a breach of security which would affect the privacy, confidentiality, or integrity of data which belongs to you, we will inform you of that breach verbally as soon as the breach is discovered, and via a written follow-up memorandum after an investigation is complete.

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